Buy above RM100.00, free/subsidized delivery fee for certain coverage areas. If urgent delivery on the same day (before 7 pm), please contact us to check on the availability and the express expediting charges.
Refund and Replacement Policy

Handling and Freshness

All frozen products shipped from PG eMart are shipped frozen from our warehouse. Please freeze the products immediately upon receipt. Products must remain frozen until they are ready to be consumed. We are committed to using only the highest quality ingredients. 

 

Refund and Replacement Policy

For perishable products, we do not accept returns. In the event that you are dissatisfied with your purchase due to the damage on the packaging, you must take a snapshot of the product upon receiving your order and immediately contact us via email and follow by WhatsApp. We reserve the right to limit refunds and replacements.

 

Please contact us at enquiries@pgemart.com if you have any questions or doubts.